Terms of Service

Welcome to Manual Tool Mart. These Terms of Service ("Terms") govern your access to and use of our website https://www.manualtoolmart.com (the “Site”) and the products and services we offer. By using this website, you agree to be bound by these Terms. If you do not agree, please do not use our website.


1. General Conditions

Manual Tool Mart reserves the right to refuse service to anyone for any reason at any time. We may modify or discontinue the Site (or any part thereof) without notice.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site or our products without express written permission by us.


2. Product Information and Availability

We strive to ensure all product descriptions, pricing, and availability are accurate and up to date. However, we do not guarantee that product listings are error-free. We reserve the right to correct errors, update information, or cancel orders if any information is inaccurate, at any time and without prior notice.

All products are subject to availability, and we reserve the right to limit quantities.


3. Orders and Payments

By placing an order, you represent that:

  • You are at least 18 years old;

  • You are providing accurate, truthful information;

  • You have the legal authority to place the order.

Payment must be received in full before your order is processed. We accept secure payment method including PayPal.


4. Shipping and Delivery

We ship to the locations listed on our Shipping Policy page. Shipping times and fees may vary depending on your location and selected method. Once your order is shipped, you will receive a tracking number via email.

Manual Tool Mart is not responsible for delivery delays caused by carrier issues, weather, customs clearance, or other circumstances beyond our control.


5. Returns and Exchanges

Please refer to our Return & Exchange Policy for detailed information. Returns are only accepted for unused items in their original condition, and must be initiated within the return window specified on our policy page.


6. Limitation of Liability

Manual Tool Mart shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the website or any products purchased through it. Our maximum liability shall not exceed the purchase price of the product in question.


7. User Content and Reviews

By submitting product reviews, testimonials, or other user-generated content, you grant us a non-exclusive, royalty-free, perpetual license to use, reproduce, and display such content for marketing or promotional purposes.

You agree that your content will not violate any third-party rights or contain unlawful, abusive, or misleading material.


8. Intellectual Property

All content on the website, including but not limited to text, graphics, logos, images, and software, is the property of Manual Tool Mart or its licensors, and is protected by intellectual property laws. Unauthorized use is strictly prohibited.


9. Termination

We may suspend or terminate your access to our Site and services at any time, without notice, for any conduct that we believe violates these Terms or is harmful to our business or other users.


10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Hong Kong SAR, without regard to its conflict of law principles.


11. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting on the Site. Continued use of the Site after any updates constitutes your agreement to the new terms.


12. Contact Information

If you have any questions about these Terms, please contact us at:

📧 Email: business@manualtoolmart.com
📞 Phone: +852 5422 6786
🌐 Website: https://www.manualtoolmart.com