Privacy Policy

At Manual Tool Mart, your privacy and the security of your personal information are very important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from https://www.manualtoolmart.com.

1. Information We Collect

We collect the following types of information to fulfill orders, provide services, and improve your experience:

a. Personal Information:

• Full name

• Email address

• Shipping and billing addresses

• Phone number

• Payment details (processed securely via third-party payment providers)

b. Non-Personal Information:

• IP address

• Browser type and version

• Device information

• Referring/exit pages

• Site interaction data (collected via cookies and analytics tools)

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders

• To communicate with you regarding your purchases, shipping, or support

• To improve our website, customer service, and product offerings

• To prevent fraud and protect our business and customers

• To comply with legal requirements

We do not sell or rent your personal data to third parties.

3. Sharing Your Information

We may share your information with trusted third parties only when necessary, such as:

• Payment processors (PayPal)

• Shipping providers (e.g., FedEx, UPS, DHL)

• Email marketing platforms (for subscribed customers)

• Legal authorities, if required by law

4. Cookies and Tracking Technologies

We use cookies and similar tracking tools to enhance your shopping experience, remember your preferences, and analyze site traffic. By using our website, you consent to our use of cookies.

You may disable cookies through your browser settings, but doing so may limit some functionality on our site.

5. Data Retention

We retain your personal information only as long as necessary to fulfill your orders, comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data

• Object to or restrict certain data processing activities

• Withdraw consent for marketing communications at any time

To exercise your rights, please contact us using the details below.

7. Security

We implement reasonable security measures (including SSL encryption) to protect your personal data from unauthorized access, disclosure, or misuse. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites. We recommend reviewing their policies before providing any personal information.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy or would like to exercise your rights, please contact us:

📧 Email: business@manualtoolmart.com
📞 Phone: +852 5422 6786
🌐 Website: https://www.manualtoolmart.com